Terms & Conditions
By booking a Hotels & tours through our website, you´re deemed to have agreed to its terms of use. Please read the following terms and procedures in order to make sure that you´ve clearly understood the conditions of your preferred hotels & tours. All of the below mentioned terms and conditions are applicable for bookings made through our websites such as:
1. Pricing
Our policy assures you of an economic pricing, along with the convenience of making reservation online . Unless otherwise mentioned, prices quoted on our website are charged on per hotel room & per person, and do not include tips given to tour guides or drivers, passport / visa fee, travel insurance, drinks or food, accommodation, room services, and laundry. The published rates may change without prior notice, particularly in case of any unforeseen circumstance, such as increase in airline tickets, hotel rates, or transport expenses.
2. Methods of Payment
We accept almost all major credit cards, such as Visa, MasterCard, American Express, Discover, and Diners . Full payment must be done by credit card, and guests are entailed to provide their credit card number to complete the transaction. This, in turn, will be showed as a charge on your statement.
3. Confirmation of Payment
Once the payment is done, our travel consultants will send you a confirmation slip by e-mail . Its print can be produced as an evidence of payment to the service provider to redeem your tour package. But make sure that you´ve provided correct information pertaining to your travel requirements at the time of booking.
4. Cancellation & No Show Policy
4.1 Cancellation
◾ Every Hotels & Tour Activity/Attraction/Hotel has its own cancellation policies, before booking any activity with Arab Links, client has to read cancellation policy of that particular tour.
◾ Combo tours can be cancelled, but if anyone is cancelling any of the single tour in combo then they will not able to avail combo offer, In this case Arab Links will consider Individual tour price of non-cancelled tour & Refund remaining amount.
4.2 No Show
◾ If you fail to turn up for the tour, no refunds in part or full can be provided. The same condition applies in the case of unused tickets, sightseeing tours, car-rental or chauffeur-driven services. Likewise, rescheduling cannot be allowed for confirmed tours, transfers to and from airports, and other travel related services.
5. Cancellation Procedures
Prior to making cancellation , we recommend you to carefully read the cancellation rules that apply to your tour package. For cancellation of all or any part of your reservation, make sure that you make notification of cancellation to Arab Links in writing. Upon receiving your cancellation request, we´ll let you know through e-mail, fax or telephone regarding the confirmation of booking cancellation as well as the fee that should be paid. Arab Links cannot be held responsible for any cancellation that has not been received from you or not confirmed by us.